Across the Land Commission we will only collect, store and use your personal data for defined purposes. We use your information to support and enhance our relationship with you. For example, to provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Scottish Land Commission with your consent, as required by law, or to protect the Scottish Land Commission, its customers, or the public, or with companies that help the Scottish Land Commission fulfil its obligations with you, and then only with partners who share the Scottish Land Commission’s commitment to protecting your privacy and data. If we share your data outside the Scottish Land Commission, we will provide you with the name and contact details of those we intend to share the data with and the purpose for sharing the data. The Scottish Land Commission records correspondence on a Casework Management System which all staff have access to. In order to provide you with the best service we will record all information provided by you on this system, including your name, email address and phone number where necessary. When contacting the Scottish Land Commission, you will be given a case number which should be used in all correspondence to allow us to give you the best response possible. We strive to protect the security of your personal data by use of appropriate measures and processes.
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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